Payment Policy

1. Accepted Payment Methods

We support the following secure payment options:

American Express
Diners Club
Discover
JCB
Maestro
Mastercard
Visa

2. Payment & Order Settlement Process

1. Select products and complete your order information on our website.
2. Choose your preferred payment method and submit your payment.
3. We will verify your payment status once the transaction is submitted.
4. Payment confirmation is required before orders are packed and shipped.
5. All orders will be begin processing only after full payment is successfully received.

3. Payment Security

All payment transactions are processed via encrypted official payment channels. Your card information, personal financial data and shopping details are fully protected. We will never store or disclose your private payment information to any third party, ensuring every transaction is safe and private.

4. Order Confirmation

After successful payment, you will receive an official order confirmation email instantly, which contains your order number, purchased items, total amount and estimated delivery timeline. Please save this email for your records—it will be helpful for any future inquiries, after-sales support, or order tracking.

5. Common Payment Issues & Solutions

Payment failed: Please check if your card has sufficient balance, or verify whether international online payments is enabled.
Transaction pending: It may be caused by network delay or bank system maintenance, please wait a few minutes and refresh to check status.
Payment charged but order shows as unpaid: Contact our customer support promptly with your payment screenshot, we will manually check and confirm your order within working hours.
Payment limit exceeded: Adjust your payment amount or use another valid card to complete the deal.

6. Refund Processing

Once your refund request is reviewed and approved, we will submit the refund application within 2-3 business days. The funds will appear on your statement within processing speed of your card issuing bank, generally takes 3-7 business days.